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Sunday, June 07, 2009

Invisible force Destroying the Status Quo

Wanna killer laptop? Chances are it's yours. We now return you to the regularly scheduled rant.

"I get the feeling that when more people find out how easy using their computer really is, they will not only be relieved, they will be angry as well. Hour many hours have we wasted fighting this nonesense?"

Dan Fields has an interesting life. He is a licensed commercial pilot and is currently a standby Captain for a major airline, but to earn his daily bread, Dan works as a Petrochemical Engineer. He's the only person I know that has been in the Antarctic and Belize in the same week. Now residing in Atlanta, Dan still keeps in touch from time to time.

He's also responsible for the above quote. While we're looking at quotes, let's look at a few more from the same source:

..."The main reason why I love Linux so much is that I don't have to worry about little bugs and viruses getting in my computer and crashing it! This has happened to me over and over in the past with Windows. I will never go back to Windows ever again."

"Well, this begins month two without having to reboot our computer and my kids have went download-crazy. The fact that they can play their beloved games and not ruin our setup like it used to happen is not only a relief, it has saved us countless hours of reformating and reinstalling Windows"...

"My name is Jack Mallory and I have a business which relies upon computers to accomplish our mission. For years, I have dreaded the annual visit of our Microsoft Rep. Every time he walks through our door he costs us more money. Thanks to you people, I was able to tell him that we would no longer be needing his services"...

Dan contacted us a couple of years ago with a problem. His computer was showing a blue screen with cryptic numbers and symbols. He had been fighting this thing for a week. If he rebooted enough, eventually he would get into his system and go to work but this time it wasn't letting him in. He had critical reports to email and was under a severe time gun. I took a few minutes to explain to him his options and told him that we could get him up and running with a live CD long enough for him to send his email. He invited us to come by and get him fixed up.

Once the CD booted and I showed him the browser, he was off and running. I sat in the chair opposite his desk and watched him as he worked. He logged into his office server, retrieved the data and used his newly-opened Gmail account to fire off the critical information. He turned from the screen and asked me if he could keep this program on his computer.

I 'splained to Dan that it wasn't on his computer and what he was using was an operating system on a disk. I pulled my chair up next to his and started navigating my way through the menus and options. I even showed him the files on his windows machine and pulled up All Along The Watchtowers" for him to listen to. All the time, he said nothing...he just watched....and listened

By the time I left, Dan Fields was a Linux User. There are no reports, print-outs or statistics to show it but Mr. fields doesn't use Windows anymore. Not at home, not at the office and not on his laptop. Those are three licensing fees that Microsoft will never see again.

That's why I simply laughed at the recent story of Linux reaching 1% of the market.

I spent a good part of my Sunday calling people that now use Linux, either through our HeliOS Project or via HeliOS Solutions. We do this on a regular basis anyway. It's good to track how many people are happy with their systems, find out what concerns or problems they are having or just visit for a bit and let them know you care enough to call.

39 phone calls

31 answers

100 percent retention.

Do the Powers That Be know these people? Are they ever included in any statistical data pertaining to Computer usage? Not according to any of them. In my conversations, I asked all 31 of them if they had been surveyed or questioned about their computer use.

Not a one, although a few of them were asked about their political opinions and the type of car they drive. Those folks come by all the time to gather information.

So OK...we're one small organization doing some modest work in Linux and Free Software advocacy. How many people across the globe are doing the same thing? It is my belief that you can take that one percent figure and slam dunk it into the circular file next to your desk.

Folks, People are tired of fighting with their computers. We can show you example after example of individuals who simply do not use Windows anymore...for anything. A recent article by Carla Schroeder drew the ire of a particular Windows sycophant and spent what had to be hours in defending his position...

Which is odd given the fact that he was the first to attack hers.

Here's the bottom line pal. People across the globe are weary of doing the Windows Shuffle. Patches, updates, virus definition downloads, anti-virus apps that clog and defile their registries. While many have discovered that Linux is more than suitable for more complex tasks, they are finding that they don't have to pay in time and money to do the few things they do on a computer.

Besides...If you read the various EULA's from Microsoft and still find comfort in using Windows, then there is not much that can be done for you. Everything else aside...if you make a conscious decision to stay with Windows after reading their EULA, there's a good chance that you are used to making compromises in your life in order to slide by the easiest way possible. And yes, I know dozens of people that have to use it at work, but when they get home, they would no sooner use Windows on their personal computers than they would juggle roaring chainsaws.

Dan Fields has read that EULA...as have many of our clients. The mildest reaction has been disgust.

As an aside and for the record, I do not read "popular Windows or Mac blogs". The sound of so many chains rattling becomes distracting after a while.

So it seems that the uncounted are the ones that will destroy the status quo, millions of them now...nameless, faceless computer users who quietly cut their chains and walked away from servitude.

Hey Redmond...count that.

All Righty Then




40 comments:

nivi said...

It is my understanding that most computery-demographic statistics are generated by polling the user agents of visitors to big websites.

ColonelPanik said...

Yeah, well said.

Now if helios could just get a spot on
one of the day time talk shows.

For the umpteenth time the Colonel salutes Mr. Starks /°_°

gagy said...

Well said Ken. Reaching 1% of the market indeed!
Which market? That of the people that buy new computers? When one knows that it is an uphill battle to find a decent new computer with Linux installed (and no fee paid to MS...). One can question the validity of these figures.
What about all the other old horses that are happily being put back into the ploughing field with free (did I say free?) software that WORKS a charm.
I bet just listing all the folks you know that use Linux would provide interesting insight.
Cheers,
Gagy

Justin Hall said...

Ken over the last two years I have only gotten two people to switch to Linux and in both cases they switched back to windows. For one it was some yahoo service that only worked on windows and for the other it was iTunes. Could someone tell me what is so great about iTunes! But I digress. Nowadays I usually just end up helping my friends with there windows. If I bring up Linux as a solution, the conversion goes something like this

Me: Well if you are tired of windows nonsense try Linux

Them: Cool, can it play game X

ME: uh no, not really, well theres
WINE, and emulation....

THEM: glazed eyes

ME: uh not really

THEM: so why do you use it then?

ME: the rights the GPL grants me, to have total control of my system etc....

THEM: (quizzical look) I all ready control my system

ME: uh not really, you see.....

THEM: sorry dude, I want to get back to playing my game, OK.

OK, I am a lousy salesman, I admit it. On the bright side, I had the opportunity to talk with a wide range of people from all walks of life over the last week. During the course of my conversions if I could slip a question in I did. That being how many Operation Systems could you name. To my amazement most already knew of Linux as an alternative, even if they had never actually seen it in action. So maybe, just maybe the tide is indeed turning.

Anonymous said...

Ken over the last two years I have only gotten two people to switch to Linux and in both cases they switched back to windows. For one it was some yahoo service that only worked on windows and for the other it was iTunes. Could someone tell me what is so great about iTunes! But I digress. Nowadays I usually just end up helping my friends with there windows. If I bring up Linux as a solution, the conversion goes something like this

Me: Well if you are tired of windows nonsense try Linux

Them: Cool, can it play game X

ME: uh no, not really, well theres
WINE, and emulation....

THEM: glazed eyes

ME: uh not really

THEM: so why do you use it then?

ME: the rights the GPL grants me, to have total control of my system etc....

THEM: (quizzical look) I all ready control my system

ME: uh not really, you see.....

THEM: sorry dude, I want to get back to playing my game, OK.

OK, I am a lousy salesman, I admit it. On the bright side, I had the opportunity to talk with a wide range of people from all walks of life over the last week. During the course of my conversions if I could slip a question in I did. That being how many Operation Systems could you name. To my amazement most already knew of Linux as an alternative, even if they had never actually seen it in action. So maybe, just maybe the tide is indeed turning.

Unknown said...

@ Justin

"sorry dude, I want to get back to playing my game, OK"

I believe we've ID'd the problem for you man...you are working a really young or mentally-retrograded market. Here is how to do it in a nutshell.

You use windows?

Yes

Why do you use a product that demands you use another product so it will work?

I don't do that.

If you are a windows user you do. You fill up your hard drive space and clutter your registry with antivirus software to the point that it's hard to tell what is causing the probmems...the spyware or the software.

Don't let them catch their breath yet...

Besides, did you know just by using Windows you have agreed to let them or anyone they give permission to, to come into your computer and do anything they want? Did You know that?

Well...no...

So knowing that, you are still going to turn on your Windows computer every day and allow yourself to be abused like that..

well...well...

Then, given the people you are talking to, they will want to get back to their game.

Some people are hopeless Justin but the ones mature enough to understand the questions you asked will be candidates for change.

h

Anonymous said...

Nicely put. :)

As to the Linux market usage, why don't we talk about the server market, where Linux is pretty much standard fare for anyone who knows what they're doing? And to those who say "Linux is good for servers, but just not suitable for desktops" I ask: what do you need on a server that you don't want on your desktop? Servers are mission critical, every good feature has to be magnified and every bug eliminated. There is no room for error on a server like there is on a desktop. Servers have to be the elite in stability, speed, and security. But then, why would we want the same thing on our desktops??

As to people not being polled, they may or may not be, it's impossible to tell. OS usage polls are done via user agents browsing websites, but the problems are abundant: people change their user agents to use broken websites that ban non-windows OSes; people change user agents to use broken websites that only allow IE; not everyone who uses a computer browses site X that is recording the statistics; etc. It's mostly only geeky type sites that care to do OS usage polls, and most 'normal' users don't view those sites, so the results are completely off.

Justin Hall said...

Sorry for the double post, I was having difficulty this morning and I have no idea why the second is anonymous.

Justin Loutsch said...

I was just curious about this windows challenge mentioned in one of the comments on your service page. I can't seem to find it on your site but I'd love to read it. Thanks!

Unknown said...

The Windows Challenge was initially a statement that said "If you EVER get a windows virus on our system, we will buy you a new computer of your choice."

We've since changed it to coming to fix the computers at no cost if the system crashes due to inherent instability. Our advisor mentioned that we needed to include a disclaimer about using virtual machines and the such. I don't much like disclaimers so we simply changed it to what it is today. In the time it was up there though, it proved it's point several times.

h

Unknown said...

Heh. And my blog got mentioned on one fairly popular site after commenting about trolls, and they show up. The only comment on my blog is from a troll. And not a particularly bright one.

Let's face it. Microsoft is desperate. They know how bad of shape the company is in (and they know it shows in their SEC filing. Hell, if I could see it, others must be able to too).

Unknown said...

Funny that an MS-shill was mentioned. Another guy from Microsoft actually commented on one of my blogs pertaining to Vista and DRM. Of course, when helios and I both responded, he never addressed us. It was like he posted once, and poof! He was gone.

Anonymous said...

You asked:
"Do the Powers That Be know these people? Are they ever included in any statistical data pertaining to Computer usage?"

Yes, they do.

As every copy of MS Windows has to be registered on-line to work and will also call home on a very regular basis, MS do know fairly accurately how many working installs of Windows are out there.

MS also get payment for every computer sold by the large OEMs, so they approximately know how many computers are in the field.

The math is not that difficult.

That is why you can judge Linux' progress very well on the marketing money spend by MS.

So, the Asus "It is worse ^H^H^H^H^H^Hbetter with Windows" campaign is a sign of how extremely good Linux is selling in the netbook market.

Winter

James Dixon said...

> OK, I am a lousy salesman, I admit it.

Not really. I've been preaching Linux for over 10 years now (and using it myself for over 15), and I think I've converted 4 or 5 people in that time frame. :(

Giving up gaming is a hard sell to a lot of people. Giving up Itunes is another. Itunes should work fine in a virtual machine, but gaming is another matter, as even the best virtual machine implementations don't really handle 3D graphics.

What I recommend to people who ask is that they really need gaming, they keep a gaming machine around, convert their old gaming machine to Linux (most gamers update frequently), and use the Linux machine for Internet use. You can see from the numbers above how well that's worked.

Unknown said...

One of my kids was insistent on using itunes. I said ok...here it is.

It took her almost 10 minutes to realize that it wasn't Itunes but songbird. The skinning and menu placement is almost identical to Itunes, but it does lack some of the features...It was only when there as a change in the syncing ritual that she realized it.

songbird is the answer to itunes addicts.

h

Unknown said...

@helios: Now if only the makers of Songbird can make it easy to subscribe to podcasts...... I'd also recommend aTunes.

Unknown said...

Atunes actually rocks for a java app...been using it off and on for a year now and it is pretty impressive. The cpu spikes have died down to a dull roar, for a while it was almost unusable but they got it fixed recently.

JK said...

As per the gaming comment... it can actually be pretty easily done on Linux. World of Warcraft works a treat with Wine. Apparently, Crysis does too. Many of the newer games actually seem to give better performance with Wine on Linux than on Windows! In addition, there are a ton of open source or just plain cross-platform games out there that run natively. Gaming on Linux has come to the point of non-compatibility being a niche area... in other words, you're more likely to get something working than not.

Kevin (aka Padma) said...

I seem to remember that Balmy Steve Ballmer gave a presentation recently, and used a chart that showed Linux' slice of the OS pie as being slightly bigger than Apple's. And everyone agrees that Apple has about 10%. Therefore, Linux should be about 10% plus.

And that also makes sense when you consider that the thrust of Balmy's speech was that Linux was enemy #1 for MS. If we only have 1%, we are no threat at all.

John Hardin said...

So has Matt Szulik started eating out of dumpsters yet? :)

John Hardin said...

So has Matt Szulik started eating out of dumpsters yet? :)

Unknown said...

So has Matt Szulik started eating out of dumpsters yet? :)


You know, I don't know...he doesn't come around like he used to...doesn't email, he's not at the beautiful people gatherings much...I better give him a call and see what he's up to...just to check on him. He's probably still pissed that I was dating J-Lo

h

Elder Geek said...

I agree. Linux users should be on the offensive not the defensive. We have the answer to MS FUD.

1.The less than 1% linux usage. Be real
http://www.osnews.com/story/21035/Ballmer_Linux_Bigger_Competitor_than_Apple . Microsoft does not mention numbers. But the chart shows about 60% of computers are Windows paid for, 30% are pirated windows, 5% Linux and 4% are Macs. That is what MS's own chart shows. They consider that Linux has greater market share.

2.Photoshop and AutoCAD.Again get real. We are not talking about business that buy and run these programs. We are talking about trolls who have pirated a copy of these programs and don't use 5% of the features. They whine about how photoshop can do so much more than the gimp does. What would happen if they could not pirate Photoshop any more? They would run netPaint or the Gimp and still not use 5% of the features that either of those programs have.

3. It won't run games. Most folks serious enough about those games already own a PS3 or Xbox360 and can play them there.

4. It is different and I don't like it. Well fine, suit yourself but don't say that is a barrier that keeps others from switching to linux.

Carla Schroder said...

Oh what a sickening grouphug lovefest. Where are the trolls? The astroturfers? I barf. Hey, there's a great new Apple product, the iBarf! Take it on blind dates and when you want to escape gracefully, just fire up your stylish, effective iBarf!

Ok well, in the interests of contrarian views, here goes. Think of the children! Symantec's kids will go hungry if everyone uses Linux. Steve Ballmer will try to launch a second career on the WWF. And he will succeed only when he plays the villain, because nobody will believe him as a good guy.

Think of the pitiful unemployed pundits! No more endless recycling of "Linux is dead!" "Is too!" "Is not" They will be forced to find work that requires actual skills, and thus will end up on the streets.

Ken Ken Ken, you're disrupting the world economy.

twickline said...

Their is a ever growing number of games for Linux at:

happypenguin.org

Not every top rated Windows based game is listed their, but hey its a nice start...

Anonymous said...

I genuinely wish I could fully move to linux, and even better, solaris. Unfortunately, when you are involved in trying to accomplish professional work in the graphic arts industry, and you need a RIP as well as color management software, you are sentenced to the windows infestation or the mac infestation. Yes I know about Harlequin and Caldera, but these products cost multiple factors as much as products like posterprint and monaco gold. Furthermore, companies like X-Rite, Barbieri, and others in the color management field simply have not made any effort to be compatible with linux or solaris. And please don't ask me to pray that Wine will work for me, as that is a path frought with pain.

I look forward to the day when I can be free of the microsoft infestation. Unfortunately, the graphic arts industry is currently sentenced to apple and microsoft domination for the foreseeable future.

Unknown said...

@Justin:

I had the same "problem". Whenever I converted someone to Linux they soon converted back to stupid Windoze, repeating all the silly mistakes ... So it would happen that I sometimes had to wipe the same stupid virus from the same computer again and again and again.

And when I asked them "Duuude, really!! Why are you doing xyz again and again and getting yourself infected with that stupid virus all the time??" you know what their response was? "Well .... I have you to fix it."

Yeah, right. So my problem was obvious: For as long as they can get free Windows support from me, they will refuse to learn ...

So one fine day I simply decided to stop that. No more Windows support. Ever. And I am 100% open about it. I don't act stupid and tell them "Uuuh, I don't know that." I tell them the truth: "Yes, I could fix that. But nope, I won't do it for free. If you want free support from me then you have to use free software."

Voila. So far I have permanently converted 8 people to Linux :)

Anonymous said...

Pretty much the same results I have when I suggest Linux. Once they try it, they're hooked.

My brother was a bit of trouble...I spent quite a lot of time getting his Linux system to play the embedded WMV files of quarterly reports on a stock web site. But I got it working, and he's now a happy Linux user.

I find adults with a repurposed machine (i.e.: one that had an older, slow, WinXP install) are good candidates for a Linux upgrade. Tell them about reinstalling Windows (you don't have the original install disk?) and Office (what, no install disk for that, either?) and then casually mention that Linux "comes with all that", as well as games, browser and media player. Anything else they want is probably available through Synaptic (I install Ubuntu, because it's easy and quick).

Keep up the good work, Ken!

kozmcrae said...

Hey Ken, here's a link you aught to find interesting.

http://blogs.zdnet.com/ITFacts/?p=5334

Unknown said...

@the graphic arts person: You have heard of Crossover Office, right?

Lam said...

Seriously, guys, if I ever see a comment on how Photoshop cannot work on GNU/Linux again, I will roast that person. Seriously. My sister, a manga editor for some scanslation groups, used Photoshop PS3 happily under Linux Mint, WITH stylus support. In short, virtually everything she needed work. Be real.

Unknown said...

scorp123

email helios att fixedbylinux dot com
when you get as chance.

h

James Dixon said...

> I find adults with a repurposed machine (i.e.: one that had an older, slow, WinXP install) are good candidates for a Linux upgrade.

I agree. Older machines are often prime candidates for Linux installs. The last two people I've installed it for were just such cases.

Davros said...

Carla:

I for one would like to see Steve Balmer try to "launch a second career on the WWF".

"Dell tags in Balmer... Balmer is about to lock up with the Bruiser, and oh what's that? The Bruiser is going for his patented full nelson!"

"Wait, what's that, Gene? Is it..."

"Yes, it is, Jessie, that's Balmer's lawyer! He's now telling the referee that the Bruiser's full nelson violate 256 of Balmer's patents!"

"Let's see if it is going to work... he is showing the paperwork to the referee. The referee is asking what patents exactly... and Balmer's lawyers refuses to say which ones."

"Oh! Balmer's neck was just snapped!"

"This isn't the USPTO, Gene. Balmer needed to actually do something to avoid the Bruiser's crushing holds."

aikiwolfie said...

Hmm ... a lot of good points here.

To address the point made about people being mature enough to understand the question. I don't think it's about maturity. It's a generational thing.

Those people who are currently in their mid to late 40s or older didn't grow up with computer games as a primary form of entertainment and relaxation. Everybody else did. As such the adult gaming market is now a major source of income for the gaming industry. Which is why we see 18 rated games like Grand Theft Auto becoming long running and very popular franchises.

However the gaming industry will only support the most popular platforms, or those platforms with massive financial backing. Otherwise they don't turn a profit.

Currently Linux cannot meet "all" of the gaming generations needs. Sure there are some very good games around for Linux. But there just isn't the diversity of choice and many Linux games are to be kind, not yet finished.

There are some very welcome signs of change. A few games have made the leap to Linux. But not enough to spark most peoples interest in Linux. And those games also run on Windows.

One more point to address. Not every Windows PC sold phones home because not every Windows PC has a web connection. In the UK for example 30% of homes have no web connection at all. And not all PCs sold with Windows continue running Windows.

I have a Dell XPS 720 for example that now runs Ubuntu. But since it came with Windows XP it counts as an XP sale.

Personally I think the number of Linux desktops out there is grossly underestimated. I also think the number of Linux netbook returns was grossly exaggerate. I'm sure it's no coincidence that those high rate of return figures started appearing after the OEMs got a better XP deal from Redmond.

Considering most people supposedly don't do anything technical with their PCs, laptops or netbooks I'm really struggling to figure out how anybody could find the likes of Linpus Linux, Ubuntu or any of the other distros found on netbooks "too hard to use".

Statistics can be bent to prove anything and should always be taken with a pinch of salt. Especially when a global monopoly looks ripe to crumble.

Anonymous said...

To "WE ARE *NIXED!" from "Graphic Arts Person":

Thank you for mentioning Crossover Office. I in fact have heard of it.

I must say I can't recall seeing Posterprint, Monaco Profiler, Onyx RIP, or any number of other printing device control or color management software being supported. But as if that weren't enough, I was clearly told by someone associated with Wine development that USB device support under wine is problematic in general. Since spectrophotometers and scanning tables both require USB, this does not inspire confidence.

If you or anyone else would like to provide tangible evidence that these devices and software can work under Wine, Bordeaux, Crossover Office, or any similar product, you may rest assured I and others would love to know about it.

Davros said...

The story quotes Net Applications statistics which are completely unrelated to desktop market share; they are measurement of web browser browser usage in an small sampling of websites in a small sample area of the world. (Relative to similar efforts.) Poor web browser statistics do not equal operating system information. Although I am sure Net Applications is not completely out of it -their overall trends measured over time are probably accurate, just not the specific numbers they use.

I recall from a few years back the big story was how Linux exceeded MacIntosh desktop share. These were IDC numbers. Yes, Microsoft friendly IDC. The same types of news outlets taking web browser information and calling it operating system market share now were once posting articles on how Linux is beating out the Mac for desktop not server share. These items were from a few years ago, but I do recall even anti-Linux forces at the time all agreeing that the usage was a few percentage points of the computer users of the world, definitely above one. My original post on this exceeded the Blogger (and I suppose good sense) limits so I will spare you my other memories of examples of those numbers being thrown around by friend and foe alike (unless asked), especially as I cannot locate examples of them online anymore. MacIntosh sales have increased drastically in the last few years and exact Linux usage is impossible to track so no one knows what our standing is for sure. However, I thought it remiss not to point out that a short few years ago we all thought it was much higher than one percent and that since then we have all seen anecdotal evidence of higher levels of Linux acceptance, as documented on this blog.

OS News Story: http://www.osnews.com/story/6013 (As I recall Linux did not make the amazing jump IDC predicted in that article, but they did awhile latter announce much higher than 1% user share.)

Anonymous Graphics Arts Person and other Anonymous Graphics Arts Person: It is hard, and sometimes commercial software is involved, but I have been doing freelance professional design work as side thing to my regular job using just Linux and no WINE, etc. And BTW, it gets a little easier every day. Also we are on the edge of great things for free software with the GEGL framework now done. I suggest visiting the Linux Photography Blog http://jcornuz.wordpress.com. Although it is photo related, going through that website and the Open Source Photography (http://osp.wikidot.com) website will put you on a path to learning more about colour management and advanced printing under Linux. Combine GIMP with Cinepaint and Krita for raster imaging. Yes, we should not have to use all three, but you can get your work done and be free by doing so and we are getting very close to a time when you can use just one for everything including professional stuff. Or buy Photogenics or (for just photos) Lightzone or Bibble and use them. I have found the vector design programmes to be fine and in some cases features like built-in browsing and usage of the open clip library save me more time than I use putting in extra work to duplicate the ability of a commercial package. (Which comes up less and less.)

Sometimes it is hard. (CLI based noise reduction for best results? Ouch.) It is not enough to make a print shop switch over. It is not enough to make Apple sweat. However, a creative person can use Linux to do the art and design work itself and send it down the line to everyone else if need be without a problem.

Apologies for the length.

Helios: Thanks for writing in general. Thanks for this entry. With something that cannot be easily tracked, but has an influence we can feel, like Linux, the phrase "Invisible force Destroying the Status Quo" is beautiful, accurate and more articulate than anything I would have come up with. Thanks.

Anonymous said...

To Davros from "Graphic Arts Person":

Thank you for those references, I look forward to seeing them.

In the meantime, can you tell me if you are successfully using an xrite i1 spectrophotometer tethered to an xrite i1io scanning table with any of the resources you mention?

Thanks.

Unknown said...

can you tell me if you are successfully using an xrite i1 spectrophotometer tethered to an xrite i1io scanning table with any of the resources you mention?

I believe most of that is illegal in several southern states.

h

Davros said...

Graphic Arts Person: I apologize in advance if I get your hopes up unduely. At this point I would not give a blanket "yes you can use Linux" to those wanting to use for creative (non-video) works, however I do think we are only 2-3 years from that.

For the answer to your question I will refer you to the documentation for the Argyll CMS programme. (http://www.argyllcms.com) It sometimes says you cannot tether a particular device and sometimes it says nothing at all. I know it works with a Gretag-Macbeth Eye Pro spectrometer and can be used in both reflective and emissive modes. As for tethering to your device, you will have to dig through the documentation and possibly weven test it out yourself. The author is reachable, you could even ask for it as feature request in the next version. Good luck.

Helios: Consenting adults and free software get up to many things. :-)