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Monday, August 30, 2010

Movin' On...

We've been fortunate enough in the past 8 months to have our work and storage facility donated to us.  Because we remain largely unfunded, we are not able to actually rent or purchase a place for The HeliOS Project.  LT Autocare was good enough to give us space to work and for that we are grateful.

But, Business only grows if you grow it right.  LT Autocare is going use the space we currently inhabit within their shop to put in an alignment rack.  That being the case, we need to get our stuff together and prepare to move to another facility.

The first part of that procedure is to take care of our substantial amount of E-waste we have collected.

We have a bunch of it.

On September 18th, which is a Saturday, a local Boy Scout Troop is going to help us to get this done.  If you have that day open, we could use some help.  Most of the day will be spent in loading older, unusable equipment into pickups and cars and taking it to ERT out by Decker Lake.

We use ERT because of their commitment to do electronic recycling right.  Many electronic recyclers do nothing more than load the E-waste into Conex boxes and ship them to China or India.  That's not right and we're not going to do business with anyone who does business in such a manner.

The idea is to lessen the electronic waste footprint on the earth, not just our corner of it.

So, if you could come out, we would enjoy your company.  If we can, we will provide drinks and a pizza lunch for those who participate.  Also, those who come out that Saturday can have their pick of any item we have.  That's just our way of saying thanks to those who help us.

If you know of anyone in the commercial real estate business, tell them about our homeless status.  We are working to become our own 501(c)(3) and should have that done shortly.  Anyone donating space to us should be able to gain a tax deduction from it.

The event will be held at:

2009 North Ranch Road 620
Building 530
Lakeway. Texas  78734

We're looking forward to seeing you.

All-Righty Then

Thursday, August 19, 2010

Thanks for the Memory

Locally, we have just finished up a HeliOS Project hardware drive, and it went well.  One of the unforeseen consequences of this publicity was the added requests for computers to be installed.  So far, we have 109 requests.  It is going to take us some time to see how many of these qualify for a HeliOS computer but even if only half qualify, we have our work cut out for us.

We did receive some good computers, especially laptops.  Most older kids starting high school or college will want a laptop.  Our current problem is that many of these machines came with only 256 or 512 meg of RAM.  Our experience teaches us that putting out a computer with less than 1 gig of ram is more of a hindrance than a help .

And sure, a "light" desktop will make the computer itself boot faster and open applications faster but it really does nothing to make the actual applications work faster.

Has anyone tried to use Open Office with 256 meg of RAM?

It isn't pretty.

Two weeks ago, I had a conversation with a gentleman who is part owner in a large new car dealership here in Austin.  We met him while delivering one of our computers.  After telling him of some of the challenges we faced in operating The HeliOS Project, he offered to help.

Beginning on Saturday, the 21st of August, this gentleman and his brother will match any donation made to The HeliOS Project and they will do so through the 5th of September.  They have offered to match these donations up to a total of 1000 dollars.

This is a great opportunity for us.  Funding has been sparse this year...it's been tough for everyone.

These generous car dealers have asked to remain anonymous and I understand that.  Often when I donate to things I believe in, I don't particularly want any recognition.  Just getting the job done is enough for us.

We will be doing some bulk ordering of laptop and desktop RAM if this works out for us.  We will also use the money to purchase decent video cards and hard drives.

If you wish, you can donate at the top left of this page or you may do so by simply clicking here. 

As always, your donation is tax deductible.

Thanks for helping us do what we do.

All-Righty Then


Sunday, August 15, 2010

The Fanboi Stops Here

Let me tell you how it started for me...

My company computers were hacked in 2005...a three city network went down due to the Bagle virus, specifically referred to as W32/Bagle.J@MM

It was fast, it was tenacious, it spread through Outlook and it was devastating.

That was when I migrated my company computers and network to Linux.  Of course I had help and without a good friend who knew what he was doing, it would have never happened...

But it did and it worked for us....Professionally

Personally, I was hesitant to make the move on my home computer.  Why?  Well if it ain't broke, don't fix it.  We were using Red Hat back then at my shops.  My people were trained and after the obligatory bitching, things settled down and worked well for us.  My computer at work did the job it was meant to do.  Appointments, scheduling and email mostly.  It didn't need to do much to get the job done.

Ah, but my personal computer?  Windows XP. All those apps I used at home didn't have a Linux equivalent.  I couldn't be bothered with a changeover to Linux.  Until I hosed the registry so bad it had to be reinstalled.

That was the point where I felt I needed to get in line with my office machines...

But Red Hat?  No.  It was not what I wanted to see when I got home.  I looked at it all day.

First up on the hit list was Knoppix.  Back then, Knoppix was touted at the most new-user friendly distro, and if I remember correctly, it was...

But it didn't quite do the job.  Then I moved to Kanotix.

Ah...sweet relief.  Kanotix seemed to do the trick.  At least for a while.  I cannot remember just what I did to screw it up...It was most certainly a loose connection between the chair and keyboard.

It most usually is with new Linux Users.

I decided that it was the fault of Kanotix...of course I would.  I tried another distro that seemed to be catching on.

Most people who knew me back then will remember that I became a Zealot for this particular distro.  When I put this distro on my computer, everything worked without any hassle or drama.  I was ecstatic.

No...it goes deeper than ecstatic.

The clouds parted, Heaven sang, the dog quit peeing on the carpet and that obnoxious engine noise in my pickup truck stopped without reason.

I made it my job...my calling to announce to the world that this Linux distro would be the salvation of the computing world and I trundled forth extolling the virtues of said distro.

I did it with the zeal of an Avenging Angel, fiery sword in one hand, a live CD in the other.

For a while, I was even listed in the Distro credits as the "Marketing" guy.

But as everyone knows, today's Golden Boy is often tomorrows Pariah.

In forum after forum, I went forth extolling the virtues of this Distro.  It chops, it blends, it slices, it dices...it cleans out the cat box for you.

My well-intentioned sermons did nothing but stir an already chaotic pot...better known as The Distro Wars.  And while I am no longer a soldier in that war...

The war rages today as brutally as it did in 2005.

Recently, I installed a Linux System on a client's computer.  Because of some known problems with the Sis motherboards, I installed a Community Edition of Fedora on his computer.  I like Fedora but personally I prefer a Debian-based distro.  Given the problem Sis boards cause in Linux, I put the only distro on that computer I know to work with that board and chipset.

All was right with the world.  I set it up to include the good repositories, I set his resolution (which needed some minor hacking of the Xorg file) and everything worked just fine.

Until Fanboi entered the picture.

Having a friend visit from Portland Oregon, my client showed him his new system.  Immediately the Portland visitor began chewing on Fedora.  He told my client that Fedora sucked and there was a much better distro to be had.

He talked him into letting him replace Fedora with Ubuntu.

Chaos ensued.

Nothing worked after install.  The boot defaulted to busybox and of course Fanboi had no clue as to why.  What had been a perfectly functioning machine became a large desk ornament.

My client's computer went from zero to doorstop in 1.2 seconds.

So here's the deal and this is a lesson learned at my expense...and the expense of others that had to experience my misplaced enthusiasm.

Linux is a tool. (yeah, yeah, I know it's a Kernel)  No, it is a set of tools and those tools are called distros.  Some distros do a job where another will not.  Because something works for you personally does not mean it will work for everyone else.

We primarily use one particular distro for the purposes of The HeliOS Project and we customize that to suit our purpose.  However it does not always work and we use other distros as the hardware and needs of the user dictate.

Ubuntu is a phenomenal Linux Distro...but it isn't a cure-all.  Sure it works on most machines...the operative term here being "most". 

I believe we all need to remember this before we set forth to change the world.

One more nit to pick and then we can get to the flame war this is bound to produce.

We operate a small enterprise that helps people migrate their business and personal computers to Linux.  We use the proceeds from this project to help fund The HeliOS Project.  There isn't a month that goes by that we don't get a phone call that follows a conversation line something like this:

"Helios Solutions, this is Ken".

"Hi Ken.  This is Curious Computer User.  I want to find out a bit about Linux and if it will work for me."

"That's great Curious.  Have you had any other experiences with alternate operating systems?"

"Well, we did try Ubuntu for a while but I didn't like it.  I think we want to give Linux a try."

"Uh...well Ubuntu is one version of the Linux operating system.  There are several choices of the Linux operating system for you."

"Oh, OK, I thought Ubuntu was a system in itself."

I can understand why someone would think that.  Go to Ubuntu.com and show me the word "Linux" anywhere on the front page.

Now I am sure that the brain trust behind Ubuntu may think that the word "Linux" will scare off new users.

No it won't.  Maybe talk about it as "The Premiere" Linux distribution...

Or something.  Remember on who's shoulders you stand.

Of course, the vapid fanboi will want to argue the point...but that brings us back to the subject of Fanboi-ism.

It's doing more harm than good.

I'm just sayin'...

All-Righty Then

Saturday, August 07, 2010

How Do You Use Linux - The Survey

Don Davis is a busy man.

From working toward his Masters Degree to video documentation of Free Open Source Software, Don has about enough time left to eat and sleep...

Not real heavy on the sleep part.

Don has worked with and helped The HeliOS Project on many levels, most recently he volunteered to lead the Install Team during the 2010 Linux Against Poverty event.

Don isn't just a user of FOSS and Linux...he's a True Believer.  It's no wonder that his career choice followed that of his beliefs.

As part of their Graduate work, Don and his partner in this study, Iffat Jabeen have constructed a comprehensive survey.

If you are a Linux User or an IT professional using FOSS or Linux, this is a survey you might want to take.  You can complete it in 10 minutes or so and it would greatly help Don and Iffat in completing their project.

Here is the general goal of the survey:

"This research study is being conducted by Don Davis and Iffat Jabeen, graduate students at Texas State University-San Marcos. The purpose of this research is to examine the role and possible benefits of legitimate peripheral participation and learning in the Gnu/Linux FOSS community."

You can find the start page for the survey here.

I would personally appreciate it.

All-Righty Then...